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Thursday, August 27, 2015

Do We Really Need Confirm Password On Sign Up?


In order to define the characteristics of a password field is that it is simply text as dots. However, the intention of this kind of behavior is quite apprehensive, and making users feel more secure & protecting them from the more curious eye. The accidental effects of this is to create a usability problem. And the users cannot tell if they have filled the password incorrectly until the validation of the site informs them.

When it comes to signing up forms, which are one of the thickest web pages in order to design. The two things i.e., including & excluding certain form elements affect the conversion rates. The task of the designers is to figure out which elements the people should include or exclude.


Lower Conversion Rates With Confirm Password Fields
Most of the people believe that the confirm password field is necessary in order to include while creating the password. It is due to the reason that the password field masks the input of the user. In case, the user mistypes the password, they would not recognize it. The confirm password field catches the typos in order to promote users to type the password two times. However, the confirm password field seems quite sensible, including it can lower the conversion rate.

The “confirm password field” is merely an additional option. As our point of view, you do not need to confirm the password while sign up. Therefore, the more fields & procedures are out there in order to complete the sign up procedure, you must think twice about signing up.

The password field is starting out that means if you do not see what you are typing as in you could easily make a mistake, as well as submit the wrong password without knowing it where the “forget your password” function comes in handy form. You can say this is an inconvenience, nevertheless, you'll have to up & running again with a new & old password.

According to researchers that the confirm password field is responsible for over a quarter of all users, and it results in it abandon the Sign up form. It was also responsible for numerous users' corrections, including field refocuses & deletes. When the users removed the confirm password field and replaced it with an unmasking option, then the number of user correction is decreased. Just only that, it has been increasing since the start that means completions & conversion rates.

When we talk about- Excluding- it is quite appropriate that not confirmed password field. However, many websites exclude it, nevertheless, do not offer an unmasking option. If the user mistypes the password, the masking will keep users from recognizing it. Undoubtedly, it leads to unsuccessful log-ins, user frustration & password resets.

The “show password” option is quite easy to do. Place an icon button or text inside the password field. If the user clicks on it, then it will display their input unmasked, and allowing them to toggle it in order to turn the masking on or off as needed.

Text Button- This button should have both “Show” & “Hide” options as the default with a masked password. And with the user clicks in order to unmask the password, it should have “Hide” option.

Icon Button- This is one of an effective way in order to represent unmasking. If it is clicked, it will display the eye icon with a slash over it to represent the masking.

Wrapping Up

Now, this is time to put down “confirm password” field to rest. One of the most common convention to sign up forms that have evolved into something better. If there would be longer sign ups, then users will suffer more from high corrections & abandon rate. In order to give users control over the password inputs, by doing so, you can give the users the peace of mind to completion the process of the form.